We continued working closely with JourneyHR through 2023 and 2024, to enhance our approach to developing and nurturing our talent throughout the employee lifecycle.

We finalised Job Descriptions with clearly defined expectations for each role and level, and created a consistent framework in which everyone can progress and align their own goals with Here’s mission.

Appraisals conducted in Autumn and Spring followed a more comprehensive and mindful approach than ever before. Our team had the opportunity to share their own perspectives on achievements and challenges, while line managers received 360 feedback from colleagues at all levels. One of the key improvements introduced was the opportunity for line managers to participate in performance review calibration sessions. This addition helped ensure that appraisals were approached with objective fairness and consistency, mitigating any subconscious biases that might otherwise come into play.

Timely training, regular communication and structured 1-1s have proven to be fundamental to our team’s growth and development. These conversations foster engagement, build confidence, and give clear direction – ultimately empowering our team to take ownership of their own career journeys while remaining connected to our vision.